Privacy Policy
Welcome to CineVantage! Protecting your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights concerning your data. By using our services, including our website and any SMS communications, you consent to the practices described in this policy.
1. Information We Collect
We may collect and process the following types of information:
- Personal Identifiable Information (PII):This includes your name, email address, phone number, and other contact details you provide when engaging with our services, subscribing to newsletters, or participating in promotions.
- Usage Data:** Information on how you access and use our website, including IP addresses, browser types, and other analytics data.
- Cookies and Tracking Technologies:** We use cookies and other tracking tools to improve your experience on our website.
2. How We Use Your Information
We use your information for:
- Service Delivery:** To provide, operate, and maintain our services.
- Communication:** To contact you for transactional, promotional, or service-related reasons, including sending updates via email or SMS.
- Personalization:** To improve our website and tailor our services to your preferences.
- Analytics:** To analyze usage patterns to help improve our offerings.
3. SMS Communications and Compliance
- By providing your mobile phone number, you consent to receive text messages (SMS) from CineVantage related to service updates, promotional offers, and other communications.
- Opt-Out:You may opt out of SMS communications at any time by replying “STOP” to any SMS message you receive from us. Standard messaging rates may apply.
- Privacy and Security:** We do not share your phone number with third parties for their marketing purposes without your consent. We take reasonable measures to protect your information.
4. How We Share Your Information
We do not sell your information to third parties. However, we may share your data with:
- Service Providers:** Third-party vendors that help us operate our website, process payments, or conduct analytics.
- Legal Requirements:** If required by law or to protect the rights and safety of CineVantage, our users, or the public.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no online transmission or storage method is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. To do so, contact us at info@cinevantage.com.
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Last Updated” date.
SMS Terms & Conditions
8. SMS Consent Communication:
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
9. Types of SMS Communications:
If you have consented to receive text messages from CineVantage, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
10. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS messages per week related to your business with CineVantage.
11. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
12. Opt-in Method
Customers message us first after getting our phone number from our website.
13, Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
14. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.Cinevantage.com
15. Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions page.
- Message frequency may vary.
Last Updated February 26, 2025